LesFleurs.ch review: how does it compare with KANEL?

Looking for a LesFleurs.ch review or wondering whether to choose it over KANEL? Our short answer: LesFleurs.ch has the lower entry price and a broad international network, but its reviews show recurring delivery problems. KANEL costs more upfront but makes every bouquet in its own workshop and has the best Trustpilot score in Switzerland. If reliability matters more than the last few francs, we would choose KANEL.

Information below was checked on both websites and on Trustpilot on 2 October 2026. We have not placed test orders.

LesFleurs.ch vs KANEL at a glance

Checked October 2026.

How LesFleurs.ch works

LesFleurs.ch, with its German-language twin dieblumen.ch, sells bouquets online and has them delivered either by a partner florist near the recipient or, for some products, by La Poste. That hybrid model allows a low entry price and same-day delivery in many places, but it means the bouquet can be made by different people depending on the address, or shipped as a parcel.

It also offers a flower subscription (Abo’Fleurs), funeral flowers and delivery to around 150 countries, which is handy if you also send flowers outside Switzerland.

How KANEL works

KANEL composes every bouquet by hand in its own workshop in Vernier, on the day of delivery. In Geneva, its own couriers deliver the same day; elsewhere, the bouquet is shipped in a box with a water reservoir for next-day delivery, Tuesday to Saturday, for orders before 4pm the day before. One team, one standard: this is the main reason behind its consistent reviews. Full details in our KANEL review.

Price: what you actually pay

LesFleurs.ch starts at CHF 31 excluding delivery, with most bouquets between CHF 40 and CHF 156. We could not confirm its delivery fees on the official site (a third-party source mentions about CHF 19.90, which we have not verified). Always check the final total at checkout.

KANEL starts at CHF 64.90 + CHF 14.90 = CHF 79.80 outside Geneva, or CHF 74.80 in Geneva at the lowest postcode rate. A seasonal bouquet costs CHF 74.90 + 14.90 = CHF 89.80. The message card is free from CHF 55.

On price alone, LesFleurs.ch is usually cheaper at the entry level. In the mid-range, the gap narrows once delivery is added. Our article on the real cost of flower delivery explains how to compare fairly.

Reviews: the biggest difference

This is where the two diverge most clearly:

• KANEL: 4.8/5 on Trustpilot from 169 reviews, 91% of them five-star, plus 4.8/5 from 1,000+ verified reviews on its own site.
• LesFleurs.ch: 3.9/5 on Trustpilot from 999 reviews, with 18% one-star ratings.

LesFleurs.ch has many more reviews, and a majority are positive. But the negative ones share recurring themes:

1. Parcels shown as “delivered” but never received by the recipient.
2. Bouquets that differ from the photo on the website.
3. Customer service hard to reach. In May 2024, the consumer magazine saldo reported it could not reach LesFleurs by phone.

In the SIQT test of 2017, LesFleurs.ch scored 78%, behind Flower24, Fleurop, Geschenkidee and myflower. That test is old and the service may have changed since. KANEL was not part of any of these tests.

What this means for you: for a gift where a failed delivery would really hurt (a funeral, an anniversary, a birthday on the day), the reliability gap matters more than a CHF 15–20 saving.

Same-day delivery

LesFleurs.ch says same-day delivery is possible Monday to Saturday, through its partner florists. We could not verify the cut-off time. KANEL offers same day only in Geneva, for orders before 2pm. So for today, outside Geneva, LesFleurs.ch (or Fleurop) is an option where KANEL is not. See our same-day delivery guide for all cut-offs.

Languages, payment and international orders

LesFleurs.ch is available in French, German, English and Italian; KANEL in French, German and English. KANEL accepts cards, PayPal, TWINT and Alma; we could not verify whether LesFleurs.ch accepts TWINT. If you need to send flowers to several countries from one account, LesFleurs.ch’s international network is a real advantage. If you are sending to Switzerland from abroad, both work in English; see our guide to sending flowers to Switzerland.

Funeral flowers and subscriptions

Both services cover the two occasions where reliability matters most.

• Funeral flowers: KANEL offers 12 funeral compositions (cushions, sprays, wreaths, hearts and one-sided arrangements) from CHF 155 to 1155, delivered free anywhere in Switzerland with at least two days’ notice, via its funeral range. LesFleurs.ch also has a funeral range; check its site for current prices and delivery fees. For a funeral, a late or missing delivery cannot be put right, so reliability should weigh heavily. Our funeral flowers guide explains formats and etiquette.
• Subscriptions: KANEL’s flower subscription starts at CHF 59.90 per delivery, delivery included, for 3, 6 or 12 months. LesFleurs.ch offers its own subscription, Abo’Fleurs. See our flower subscription guide.

How to avoid delivery problems, whichever you choose

The complaints in LesFleurs.ch’s reviews are not unique to it; they are typical risks of network and parcel models. A few precautions reduce them with any florist:

1. Give a phone number for the recipient. Couriers and partner florists can then call if nobody answers.
2. Add precise address details: building, floor, door code, company name or hospital ward.
3. Avoid surprise deliveries to empty homes, especially for parcels left at the door.
4. Keep your order confirmation and check the tracking, if any, on the delivery day.
5. Remember the photo is indicative with network services: the local florist adapts the bouquet to the flowers available.

With a single workshop like KANEL, the bouquet you see is the one KANEL’s florists make, which removes the “unknown partner” risk; the delivery details above still matter.

Verdict: KANEL or LesFleurs.ch?

Choose KANEL if:

• you want the most reliable experience and the best reviews in the market;
• you can order by 4pm the day before, or before 2pm for Geneva;
• you want a bouquet made by one identifiable workshop, not an unknown partner or a parcel;
• you pay with TWINT or want to split the cost with Alma.

Choose LesFleurs.ch if:

• your budget is tight and you want a bouquet from around CHF 31 (plus delivery);
• you need same-day delivery outside Geneva;
• you need the site in Italian, or also send flowers to other countries.

Overall, we recommend KANEL for most gifts in Switzerland. For a cheap bouquet with all-in pricing and strong reviews, also look at SayFlowers. Compare all options in our comparison of Swiss online florists, or read KANEL vs Fleurop and our guide to the best flower delivery in Switzerland.