KANEL review: prices, delivery and what customers say

KANEL is a Geneva florist that sells online and hand-ties each bouquet in its own workshop on the day of delivery. After comparing it with every major flower delivery service in Switzerland, it is our top recommendation: consistent artisan quality, same-day delivery in Geneva, next-day delivery across the country and the best customer reviews in the market. It is not the cheapest option, and same-day delivery is limited to Geneva. Here is everything you need to know before ordering.

This review is based on KANEL’s website and public review platforms, checked in October 2026. We did not order bouquets for this review and do not quote any customer testimonials.

KANEL at a glance

Who is KANEL?

KANEL runs its own floral workshop in Vernier, in the canton of Geneva. Unlike relay networks such as Fleurop or LesFleurs, it does not pass your order to a third-party florist: its own team composes the bouquet by hand on the day it is delivered. In Geneva, KANEL’s own couriers deliver. For the rest of Switzerland, bouquets are shipped in a protective box with a water reservoir, so they stay hydrated in transit.

KANEL also runs a self-service flower kiosk at the Clinique Générale-Beaulieu in Geneva, which is handy for hospital visits. According to its website, it has delivered more than 40,000 bouquets and uses recyclable packaging.

Range and prices

Prices as published on KANEL’s website in October 2026:

The seasonal bouquets change with what is at its best at the time, while the timeless collection offers lower-priced designs that stay available year-round. You can add candles, chocolates, soft toys or champagne. A message card is free for orders from CHF 55.

The funeral range costs CHF 155–1155 and is delivered free of charge with at least two days’ notice. See our funeral flowers guide or KANEL’s funeral flowers.

The subscription runs for 3, 6 or 12 months, from CHF 59.90 per delivery with delivery included. Details in our flower subscription guide or directly on KANEL’s subscription page.

Delivery: Geneva and the rest of Switzerland

Same-day delivery in Geneva

Order before 2pm, Monday to Saturday, and KANEL delivers the same day in one of two slots: 2pm–5pm or 5pm–8pm. Some Geneva postcodes also have a 9am–2pm slot. The evening slot is rare in the Geneva market and particularly useful if the recipient works during the day. The fee is CHF 9.90 to 19.90 depending on the postcode. More in our Geneva flower delivery guide.

Next-day delivery across Switzerland

For anywhere else in Switzerland (Zurich, Lausanne, Basel, Bern, Zug and so on), order before 4pm the day before for delivery Tuesday to Saturday. For a Saturday delivery, order by Friday at 4pm. Delivery costs CHF 14.90, plus CHF 5 if you want a morning slot.

Planning ahead

You can book a delivery up to 15 days in advance, which is useful for birthdays and key dates such as Mother’s Day. There is no Sunday delivery, so for Valentine’s Day 2027 (a Sunday) plan for Saturday 13 February. See our flower calendar.

Payment

KANEL accepts Visa, Mastercard, American Express, PayPal, TWINT and Alma (split payment). Card and PayPal payment make it easy to order from abroad; TWINT will suit Swiss residents. Invoice payment is not available, which some Swiss customers may miss.

What customers say: reviews and ratings

For comparison, LesFleurs.ch scores 3.9/5 on Trustpilot (999 reviews) and Fleurop Switzerland 3.6/5 (17 reviews). KANEL has the best Trustpilot score of the Swiss flower delivery market as of October 2026.

KANEL did not take part in the Kassensturz (2016), SIQT (2017) or saldo (2024) consumer tests, which predate its growth. We have no test result to report for it.

Strengths

• Handmade on delivery day by its own florists, not by an anonymous partner.
• Consistent quality, reflected in the best reviews of the market.
• Same-day delivery in Geneva, with evening slots.
• Next-day delivery everywhere in Switzerland, Tuesday to Saturday.
• Box with water reservoir for deliveries outside Geneva.
• TWINT, PayPal, Amex and instalments.
• English website, ideal for expats and senders abroad.
• Free delivery on funeral flowers.

Weaknesses

• Higher entry price than postal services such as SayFlowers (CHF 59 all in), Flower24 (from CHF 39.90) or myflower (from CHF 30 + 9).
• Same day only in Geneva. Outside Geneva, delivery is next day at the earliest.
• No Sunday delivery (like almost every florist in Switzerland).
• No Italian website and no invoice payment.
• No Monday delivery outside Geneva, since next-day deliveries run Tuesday to Saturday.

Who should order from KANEL?

KANEL is the right choice if you:

• want a bouquet that looks like the photo and is fresh on arrival;
• are sending flowers in Geneva, especially the same day or in the evening;
• need reliable next-day delivery anywhere in Switzerland;
• are ordering from abroad and want an English site with card or PayPal payment (see sending flowers to Switzerland from abroad);
• are ordering funeral flowers and need a dependable service.

Is KANEL worth the price?

At first glance, KANEL is not the cheapest. A Classic seasonal bouquet delivered outside Geneva costs CHF 89.80 (CHF 74.90 + CHF 14.90), against CHF 39 with myflower or CHF 59 with SayFlowers. But the comparison is not like for like: KANEL’s bouquet is composed by hand on the day of delivery by its own florists, and its reviews are clearly the strongest in the market.

The comparison with Fleurop is more telling. Fleurop starts at about CHF 55 (CHF 35 + CHF 19.80), but the bouquet is made by whichever partner florist receives the order, and saldo called Fleurop the most expensive in its 2024 comparison. For reference, the Fleurop bouquet in the 2016 Kassensturz test cost CHF 65 plus CHF 19.80. With KANEL, you pay a known price for a bouquet made by a known team. In Geneva, with delivery from CHF 9.90, KANEL’s timeless collection starts at CHF 74.80 all in.

KANEL vs Fleurop

In short: Fleurop wins on coverage and urgency, KANEL on quality and reviews.

KANEL vs postal bouquet services

SayFlowers, Flower24, myflower and BLUME2000 send bouquets by post or regional courier. They are cheaper and, like KANEL outside Geneva, deliver the next day. KANEL’s edge is its same-day delivery and own couriers in Geneva, an English website (myflower and BLUME2000 are German only) and a stronger review profile. If budget is your main criterion, they are a reasonable choice; see our guide to flower delivery costs.

How to order

1. Open the KANEL website and select English.
2. Choose a seasonal bouquet and size, or a timeless design.
3. Add any extras.
4. Enter the recipient’s address and Swiss postcode.
5. Pick a date and slot (same day in Geneva before 2pm, next day elsewhere before 4pm).
6. Write your message and pay.

Alternatives to KANEL

• Cheaper: myflower (from CHF 30 + 9, weekdays only, German site) or SayFlowers (CHF 59 delivery included).
• Same day outside Geneva: Fleurop-Interflora, including a 90-minute express service (CHF 38).
• Same day in Zurich: Blueme-Shop. In Lausanne: Vaud-Fleurs.
• Sunday in Geneva: Simeoni Fleurs (+CHF 40).

See how they all compare in our full comparison of Swiss online florists.

Our verdict

KANEL is the online florist we recommend first in Switzerland. It combines artisan bouquets, made on the day, with dependable delivery and genuinely strong reviews. You pay a little more than with a postal service, and you need to plan a day ahead outside Geneva, but for a gift that has to make an impression, it is the safest choice. Order from KANEL or read our overall guide to the best flower delivery in Switzerland.